Privacy Policy

Laudr ("we," "us," or "our") respects the privacy of its users ("you" or "your"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website and mobile application (collectively, the "Service").

By agreeing to this Privacy Policy in your Laudr account setup, or by using the Laudr Service, you expressly consent to the information handling practices described in this notice.

This Privacy Policy applies to Laudr's collection and use of your personal information (i.e., information that identifies a specific person, such as full name, address, phone number, or email address). It also describes generally Laudr's practices for handling non-personal information (for example, interests, demographics, and service usage).

Information we collect

We collect several types of information to provide and improve our Service:

Account Information: When you create a Laudr account, we collect your name, email address, password (hashed and salted), and any other information you choose to provide.
Usage Data: We collect information about how you use the Service, such as the content you create, edit, and publish, the features you access, and the content you consume.
Device Information: We collect information about the device you use to access the Service, such as device type, operating system, IP address, and browser type.
Payment Information: If you choose to subscribe to a paid plan, we may collect your payment information through a secure third-party payment processor. We do not store your full credit card details on our servers.

How we use your information

We use the information we collect to:

Provide and maintain the Service
Improve and personalize your experience
Develop new features and functionalities
Send you important information about the Service, such as updates, security alerts, and support messages
Send you marketing communications (with your consent)
Analyse how the Service is used
Comply with legal obligations

We use cookies and log file information to monitor aggregate metrics (such as total number of visitors, pages viewed, etc.) and track your entries, submissions, and status in promotions or other activities.

When Laudr discloses information

Laudr does not share your personal information with other organizations for their own marketing or promotional uses without your prior express consent.

Laudr may disclose automatically collected and other aggregate non-personal information with interested third parties to assist them in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Laudr.

We may disclose both personal and non-personal information to service providers working on our behalf to provide website hosting, maintenance, and security services; fulfil orders; analyse data and create reports; offer certain functionality; and assist Laudr in improving and creating new services and features. These parties are required to process such information in compliance with this Privacy Policy, to use the information only for the purposes provided, and to maintain reasonable confidentiality measures.

Laudr may disclose user information if we believe in good faith that such disclosure is necessary to:

Comply with Nigeria state and federal laws or other applicable laws worldwide
Respond to a court order, judicial or government subpoena, or warrant
Take precautions against liability
Protect Laudr from abusive, fraudulent, or unlawful uses
Investigate and defend against third-party claims
Protect the security or integrity of the Laudr Service
Protect the rights, property, or personal safety of our users or others

We will notify you of these disclosures if we reasonably believe we can do so legally and without undermining the purpose of the disclosure.

Data retention

We will retain your information for as long as your account is active or as needed to provide you with the Service. We may also retain certain information for legal or regulatory reasons.

Your choices

You have several choices regarding your information:

You can access and update your account information at any time.
You can unsubscribe from marketing communications by following the instructions in our emails.
You can request to delete your account by contacting us.

Children's privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.